Shipping & Returns
Everything you need to know about getting your OrthoStand order, tracking your delivery, and making a return.
1–2 Day Dispatch
Orders are processed and shipped within 1–2 business days.
5–7 Day Delivery
Most orders arrive within 5–7 business days after dispatch.
30-Day Returns
You have 30 days to request a return if your order isn't right for you.
Shipping Information
We aim to get your OrthoStand order on its way as quickly as possible.
Order Processing
Orders are processed and dispatched within 1–2 business days.
Estimated Delivery
Most orders arrive within 5–7 business days after dispatch.
Order Tracking
Once your order has been dispatched, tracking information will be provided so you can follow your delivery.
Carrier delays, public holidays and unusually high order volumes may occasionally affect estimated delivery times.
Returns & Refunds
If your order isn't right for you, our return process is straightforward.
30-Day Return Window
You can request a return within 30 days of your order.
Requesting a Return
Contact our support team through the contact form on this page and include your order number so we can locate your purchase.
Product Issues
If there is a problem with your order, send us your order details and a description of the issue so our team can help.
Shop with confidence knowing your order is covered by our 30-day return window.