Shipping

Every order is processed within 1 to 2 business days of purchase. Once it ships, you'll get a confirmation email with a tracking number so you can watch it move.

Standard delivery within the continental United States typically takes 5 to 7 business days from the day your order ships. Orders placed during a sale period may take slightly longer to process due to higher volume.

Shipping is calculated at checkout based on your location and order size.

Our 30-Day Guarantee

We'd rather you actually wear these through a few real shifts than judge them straight out of the bag. So you have 30 days from delivery to put them through hard floors, long hours, and your actual footwear before deciding.

If they're not right for you, whether that's the fit, the feel, or they just don't help the way you hoped, contact us within 30 days and we'll refund you in full. No return shipping, no box to repack, no label to print. Keep the socks, pass them along, whatever you want.

This is also why we test zoneknit™ through 200+ wash cycles before it ever ships. A guarantee only means something if the product is built to back it up.

Exchanges

Ordered the wrong size? It happens, especially if you're between sizes or new to the fit. Contact us within 30 days of delivery and we'll send out the correct size at no charge.

You don't need to send the original pair back. Keep them as a backup, give them to a coworker, whatever makes sense. One exchange per order.

Damaged, Wrong, or Missing Items

If your order arrives damaged, you received the wrong item, or something's missing, contact us within 30 days with your order number and we'll sort it out at no cost to you, whether that's a replacement or a refund.